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Tales Of Employee Mistreatment & Mismanagement At DHL Kenya

Andrew Mutuma, DHL Kenya Managing Director


I write this mail with loads off pain in my heart.

What was once a great international Company is now on the road to complete destruction with heavy impunity.

In the recent past what has been witnessed borders on witchcraft at DHL.

There have been unprecedented layoffs and without justification. The HR Manager a Mr. Kaunda is completely inept. He has been reduced to a paper pusher without any strategic input into the future of the organisation. He doesn’t care about staff welfare and he is disconnected and aloof. When complaints go to him he receives them and dismisses them without any action.

Then the current Managing Director a Mr. Andrew Mutuma. He has made DHL his personal empire, from reconstructing the office to have his own toilet and bathroom to being completely dismissive of staff at DHL and their welfare. He is supposed to be the unifying figure but now just follows his own interests and those of his bosses.

Most of the senior personnel have no vision of the next 3 to 5 years other than the daily running up and down. For example there was a new customs program that was introduced that needed integration. This has caused the sky to fall on the heads of DHL staff. They report at 6 am and are in the office upto between 11pm and 1 am. Thats about 17 to 19 hours of straight working. How is this acceptable surely. They are even EXPECTED to work on weekends. Is this even consistent with our labour laws? Some of these workers are parents and no never see their kids. And the MD is at the forefront like a Pharoah ensuring the backlog is completed. If you dare complain or ask a question you are fired with the consent of HR.

Because of fear of losing their jobs, the workers just shut up and work like slaves. There is no overtime compensation or any form of recognition, no rest days if you work more hours.

Let the bigger and larger global DHL partners see what’s going on to poor citizens who love the organization but will now even move for half their salary.

Nyakundi please come to the aid of these poor workers. Please share this widely and let the Labour office come and investigate, there is no lie in this. Help us Nyakundi. We are suffering under DHL.

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