Connect with us

Hi, what are you looking for?

Cyprian Is Nyakundi


Letter to the editor: Looting at Barclays Bank of Kenya continues.


Caption: Barclays Bank of Kenya CEO Jeremy Awori who prefers playing Golf  to handling customer complaints 

This site recently exposed how a Barclays bank client lost Ksh 600,000 in a click in an alleged insider fraud scheme. We raised the issue, but the bank is yet to respond.

The Kenyan banking industry is built on quicksand and can collapse at any time. The overrated CBK Governor mainstream media brown envelope journalists like Terryanne Chebet and Wallace Kantai always praise has an uphill task.

The question is, why is the Barclays Bank of Kenya CEO Jeremy Awori mute despite these serious allegations? Is playing Golf more important than a customer’s complaint?

Our inbox keeps getting serious complaints and as opposed to Mainstream media that blacks out stories, we will always post and demand that the named institutions act.

Dear Nyakundi,

Thank you for highlighting what is happening at Barclays bank. I am running 3 Business accounts with Barclays Bank of Kenya-Euro-KSH-USD and being honest if you are not keen lots of illegal deductions happen.

In the case of wrong international transfer, they don’t refund to the sender not unless you push them yet it should be automatic false transfer return to sender. In our Kenya Shillings account they kept on deducting interest, yet we are not servicing any loan with them. 2 days ago for 4 days I kept on depositing money and withdrawing but not reflecting on the online statement.

We were charged for Barclay’s local cheque deposit which shouldn’t be the case. When you complain at the branch, they always tell you the matter is being at the head office in Nairobi and when you call Nairobi they always request for time to investigate by contacting the branch and promise to call you in vain.

I feel sorry for the branch manager who has to do lots of explanation but cant really help. I can’t operate for more than 6 months without having issues with them. Please don’t hide my identity and if they need our account numbers, I can provide. Please let them know am with them only because the other banks don’t provide key in credit card facilities.

Complaint by Harry Kisamwa

Would you like to get published on this Popular Blog? You can now email Cyprian Nyakundi any breaking news, Exposes, story ideas, human interest articles or interesting videos on: [email protected] Videos and pictures can be sent to +254 710 280 973 on WhatsApp, Signal and Telegram.



Click to comment


You May Also Like


*Editor’s Note: This open letter to Safaricom has been published as received. No redactions have taken place to avoid legal issues pending a court...


  These pictures you are about to view calls to heart the need to be extremely careful about what you do in the  secret...


This is an intervention for Victoria Rubadiri so as to help her revert back to factory settings. We notice your slow drift away into...


Caption : Edwin Kigen Who was Murdered in Madaraka Estate. We demand for answers from Boinnet ! Another young man may have been brutally assaulted and...

Copyright © 2020 Cyprian Is Nyakundi.