I worked at Vivo for a while and during my whole time there I was never given a job description (JD). I just did 1000 random different things.
I enquired about it from HR and only received promises but never the real thing.
Because of lack of a JD, I was thoroughly overworked and when I complained, I was told that those additional tasks were part of this ‘mysterious JD'” that I never even got.
Finally, I went to HR to complain about the overworking situation, lack of a JD and need for a salary increase to cater for all the work I was doing. I was made to believe that my complains were heard and compensation of some sort for extra work would be due. Nothing ever happened.
Instead, they hired an intern to work in my department and told me to train her in what I did so that I have assistance. A month later, my contract was terminated without reason and the intern replaced me.
I never even got evaluated on my performance KPIs. The Human Resource manager never communicated about why the contract was terminated. I was just told to empty my desk and stop coming to the office by my line manager.
I remember when I joined Vivo, I was given horror stories about how bad of a place it is, how bad of a boss Wandia Gichuru is and how I probably won’t last long. I didn’t want to believe but all of it was true.
Vivo is a place where employees are constantly stressed to the point of finding designated rooms to cry. Literally.
I thought I used to get stressed and cry alone until later I found other female employees crying too; In washrooms or other hidden places.
I don’t know if the men cried but they probably did what men do when they feel like crying.
Wandia Gichuru breaks people emotionally and embarrasses employees even in front of their colleagues which affects the performance of their work and leads to many resignations. Many.
I must add that in the short time I worked there around 9 employees resigned. All of them were very happy doing it. All of them realised that their peace of mind and a healthy environment at the work place is more important than the money you are paid or peanuts they give you.
I have seen several vacancies being advertised at Vivo since I left.
I have never applied for any.
It is not worth it.
Unemployed or not, that’s not a place anyone should go back to.
Kindly keep post anonymous.
Thanks for exposing Vivo for what it really is.
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