Money looted from the National Youth Service (NYS) money passed through this bank.
That was one of the lowest moments in the banking industry in Kenya.
The bar for banking codes and standards had never been set this low. And with it, the culture of impunity was upon us.
A lowly employee in the bank might ask, ‘if my bosses did it, why not me?’
Ladies and gentlemen, readers of this blog, this is how the below might have happened.
I’m writing to you because I know you can look into this successfully.
My bro-in-law has lost 9,000. He deposited 10,000 a few days ago together with his wife at Family Bank Nyeri.
However, he did not confirm the receipt only to realize today that he was given a receipt of 1000 instead of 10,000. He went back today and instead of listening to him, the Operations Manager said that such cases are unheard of.
When my bro insisted on CCTV footage, the Ops manager said they need time to seek authorisation of access.
Why does it have to take so long?
Is the manager honest or it’s a plot to rob off innocent customers?
Kindly check into this.
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