21.8 C
Nairobi
December 11, 2019 - 17:52
Cyprian Is Nyakundi
Fraud

Another Complaint Against Modern Coast Bus

Dear Sir/ Madam,

On 29th October 2019, I booked Modern Coast bus via MPESA transaction number (withheld) paid via paybill number 525600. I was to travel from Nairobi to Mombasa, via Oxygen bus at night.

I wasn’t issued with an online receipt online, so I called the customer care number that was given.

The person (Wycliffe) encouraged me to just wait assuring me that there was no problem as long as I got transaction payment details.

So, I called again on 30th October and I was assured by Wycliffe and Mary that my ticket will be available.

On Friday 1st November 2019, I called again and I was told by Wycliffe to just go to the bus station and I will get my ticket from a night supervisor. Upon reaching there at 8.30pm, I was told to wait for the supervisor who later came and upon listening to me, told me he doesn’t have any information about my travel.

However, he acknowledged and saw the payment details but he could not allow me to travel.

So, we engaged each other all these time saying he cannot call Wycliffe from home to clarify the information about my receipt. That means I had to get back home in Kimende at around 1.50pm.

I have since followed up to be refunded back my money with them from 2nd November 2019 until now with no success.

I would like to put this across to you and realized that there had been other incidents earlier from your posts.

MORE:

  1. Staff Mistreatment At Modern Coast Transport Company

Travelers using Modern Coast Bus services, passenger and cargo, you can send your experience to hello@cnyakundi.com or WhatsAPP 0710 280 973



Would you like to get published on this Popular Blog? You can now email Cyprian Nyakundi any breaking news, Exposes, story ideas, human interest articles or interesting videos on: hello@cnyakundi.com. Videos and pictures can be sent to +254 710 280 973 on WhatsApp, Signal and Telegram.


Related posts

Shake Up At NITA After Blogger Cyprian Nyakundi Exposé

Karecha

In Classic Fashion, Huduma Namba Now A Requirement To Open Account With Kenyatta-Family Bank

Karecha

Injured Blowplast Employee Dumped By The Rogue Company

Karecha